Terms of Service

Last updated: September 30, 2026

These Terms of Service ("Terms") are a binding agreement between you and Kanaries Data, Inc. ("Pixno", "we", "us" or "our"). They govern your access to and use of Pixno, formerly Photes.io, including our websites, web app, free online tools, desktop apps, mobile apps, plugins and related services (together, the "Service").

By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

1. The Service

Pixno is an AI-powered note-taking service. Features may include, without limitation:

generating notes from images, documents (such as PDF, Word, PowerPoint and Keynote files), audio recordings and video links;
transcription and translation;
converting images of tables into spreadsheets;
AI chat and AI image generation;
publishing and sharing notebooks;
exporting and syncing notes to third-party apps, such as Notion, Evernote, Google Docs, Google Slides, Obsidian and Apple Notes;
the Voice Input desktop app for dictation;
free online tools.

We may add, change, suspend or discontinue any part of the Service, including any feature, AI model, integration or plan, at any time, with or without notice, and without liability to you. Features labeled beta, preview or experimental are provided for evaluation only and may be changed or removed at any time.

2. Accounts

Some features require an account. You agree to provide accurate information and to keep your sign-in credentials confidential. You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from unauthorized use of your account.

3. Your Content

"Your Content" means the files, images, audio, text, prompts, messages and other material you upload, record, dictate or otherwise submit to the Service, and the output the Service generates for you.

As between you and us, you retain ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, process, transmit, modify and display Your Content as necessary to operate, provide, maintain, secure and improve the Service, including through our service providers. For content you choose to make public, this license also includes displaying and distributing it publicly and making it available to search engines.

You are solely responsible for Your Content. You represent and warrant that you have all rights, licenses and consents needed to submit Your Content and to allow us to use it as described in these Terms, including the consent of any person who is recorded or whose information is included, and that Your Content does not violate any law or the rights of any third party.

We do not pre-screen content, but we may remove or disable access to any content at any time, for any reason, at our sole discretion. You are responsible for keeping your own copies of Your Content. We are not responsible for any loss, corruption or deletion of Your Content.

4. AI Output

The Service uses artificial intelligence to generate output. Output may be inaccurate, incomplete, offensive or similar to output generated for others. You must evaluate output before relying on it, and you must not treat it as a sole source of truth or as professional advice, including legal, medical, financial or academic advice. You are solely responsible for your use of output, including compliance with the rules of your school, workplace and applicable law. We make no warranty regarding output and are not responsible for any decision or action taken based on it.

5. Acceptable Use

You agree not to:

use the Service for any unlawful purpose or in violation of any third party's rights, including intellectual property and privacy rights;
upload or generate content that is illegal, harmful, abusive, harassing, defamatory, obscene or sexually exploits minors, or that contains malware;
record, transcribe or share another person's communications without the consent required by law;
access or attempt to access another user's account or data;
circumvent usage limits, credit limits, rate limits, access controls or bot protection, or use bots, scrapers or other automated means to access the Service except as we expressly permit;
interfere with, disrupt, overload or probe the security of the Service;
copy, modify, reverse engineer, decompile or create derivative works of the Service, except where applicable law expressly permits;
resell, sublicense or commercially exploit the Service without our prior written permission.

Video and transcript tools are also subject to our Fair Use Policy. We may investigate any violation and take any action we consider appropriate, including removing content, suspending or terminating accounts and reporting to law enforcement.

6. Third-Party Services

The Service relies on and integrates with third-party services, including AI model providers, hosting providers, payment processors and apps you choose to connect. Some tools display websites operated by third parties. Your use of third-party services is governed by their own terms and policies. We do not control and are not responsible for third-party services, including their availability, accuracy, security or data practices, and we are not liable for any loss or damage arising from them.

7. Fees, Payment and Refunds

7.1 Paid plans. Paid plans may include subscriptions, credit packs and lifetime plans. You agree to pay all fees and applicable taxes for the plan you purchase. Payments are processed by our third-party payment processor, and you authorize us and our payment processor to charge your payment method.

7.2 Automatic renewal. Subscriptions renew automatically for successive billing periods of the same length at the then-current price until you cancel. You can cancel at any time in your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds or credits for partial billing periods, except as described in section 7.5.

7.3 Price changes. We may change our prices at any time. A price change for an existing subscription takes effect at the start of the next billing period. We will provide notice of price changes where required by law.

7.4 Credits, limits and lifetime plans. Credits and usage limits are set by us and may change at any time. Credits have no cash value, are non-transferable and cannot be exchanged for cash. A lifetime plan provides access for the lifetime of the Service or of the applicable plan, not the lifetime of the purchaser, and the features, limits and credits included in it may change over time. Plans and codes obtained through resellers or partners are subject to these Terms.

7.5 Refunds. All fees are non-refundable, except as follows. You may request a refund only if your account had no usage of the Service and no sign-ins during the previous billing period and since your most recent payment. An eligible refund is limited to your most recent payment made within the thirty (30) days before your request and will not exceed one (1) month of fees. No other payments are refundable. To request a refund, contact support@photes.io. We determine eligibility based on our records. Any refund we grant outside this section is at our sole discretion and does not create an obligation to grant refunds in the future. Nothing in this section limits any refund right that cannot be waived under applicable law.

7.6 Chargebacks. If you dispute a charge with your bank or card issuer instead of contacting us, we may suspend or terminate your account.

8. Intellectual Property

The Service, including its software, design, text, graphics, logos and the Pixno and Photes.io names, is owned by Kanaries Data, Inc. or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Service. Our desktop and mobile apps are licensed, not sold, and may update automatically. If you send us feedback or suggestions, we may use them for any purpose without any obligation to you.

9. Suspension and Termination

We may suspend or terminate your access to the Service or your account, or remove Your Content, at any time, for any reason or no reason, with or without notice. You may stop using the Service at any time. When your access ends, your right to use the Service ends immediately, and we have no obligation to keep or provide Your Content. No refund is due on termination except as described in section 7.5 or as required by law. Provisions that by their nature should survive termination will survive, including sections 3, 4, 7 and 8 and sections 10 to 15.

10. Disclaimer of Warranties

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY CONTENT WILL BE STORED WITHOUT LOSS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KANARIES DATA, INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US$50).

12. Indemnification

You agree to defend, indemnify and hold harmless Kanaries Data, Inc. and its affiliates, officers, employees and agents from any claims, damages, losses, liabilities, costs and expenses, including reasonable attorneys' fees, arising out of or related to Your Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service, and you consent to their jurisdiction. To the extent permitted by law, any claim must be brought within one (1) year after it arises, or it is permanently barred.

14. Changes to These Terms

We may modify these Terms at any time by posting the updated Terms on this page. Changes take effect when posted. Your continued use of the Service after a change constitutes your acceptance of the updated Terms.

15. General

These Terms, together with our Privacy Policy and any policies referenced in them, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them without restriction. We are not liable for any delay or failure caused by events beyond our reasonable control. These Terms are written in English. If we provide a translation, the English version controls.

16. Contact

For questions about these Terms, contact us at support@photes.io.